Category: Web Development
Role/Objective
Role/Objectives
- Adding new functionalities to the OTT website
- To maintain the client portal and OTT website
Development Process
Development Process
- SCRUM methodology is being followed in development tasks
- JIRA tracking system been used for tracking of the development
- QA Reviews are being done on all environments (dev, staging and live) to ensure smooth releases.
- Live Release done out of office hours to ensure minimal impact on users
Communication
- Weekly status reports
- Daily Skype calls
Maintenance Process
Maintenance Process
- Functional document is prepared and shared with stakeholders for review
- Impact analysis is done based on the agreement of functional spec with stake holders
- Technical Specification document is shared with the team
- UAT/QA Reviews in all server environments to ensure smooth releases
- Live Release done out of office hours to ensure minimal impact on users
Communication
- Weekly status reports
- Daily Skype calls
Results
Results
- We have setup and implemented processes that have improved transparency of tasks.
- User experience has improved by proactive handling of issues and performance optimization.
Benefits
Benefits
- Critical bugs have been fixed which has improved user experience